Request an ESA Travel Support Letter

Current registered members only

This request service is available to current ESA Registry UK members. Your registration number, registered member name and registered email address must match our records before the request can be accepted.

Please provide complete and accurate journey information. We use these details to prepare personalised correspondence for the relevant travel operator.

Before submitting your request

Contact the operator first and obtain its current animal-travel requirements in writing.
Include every travel segment, connection and operating company.
Tell us exactly what permission or adjustment you are requesting.
Submit the request as early as possible before travelling.

Important: A support letter does not guarantee acceptance. Decisions remain with the airline, ferry company, Eurostar, rail operator, coach company, border authority and destination country.

Registered member

ESA registration number *

Registered member’s full name *

Registered email address *

Telephone number

Your Emotional Support Animal

ESA’s name *

Animal type *

Breed

Animal’s weight

Carrier or travel bag weight

Carrier dimensions

Journey information

Method of travel *

Journey type *

Travel operator *

Booking reference

Flight, train, ferry or service number

Outward travel date *

Departure location *

Destination *

Connections, transit locations and additional operators

Include every connection and codeshare or operating company.

Letter details

Who should the letter be addressed to? *

Operator’s email or postal address

Date the letter is required by

What are you asking the travel operator to permit or provide? *

What has the operator told you?

Any other relevant information

Loading security question…

Security answer *

I confirm that the information supplied is accurate and I authorise ESA Registry UK to use it to prepare and respond to this travel-support request.

Submitting this form requests personalised correspondence; it does not create an automatic right to travel with an ESA or guarantee approval by any operator or authority.

View Travel Guidance