RENEW YOUR ESA REGISTRATION

Secure verification and payment for active ESA Registry UK members.

Renew your ESA Registry UK membership securely online. Verify your active registration, check or update your details, upload a current photograph of your ESA, and select the renewal package that suits you. Payment can be made securely by debit card, credit card or PayPal.

If you experience any problems or need help completing your renewal, please message us through our contact page.

HOW TO RENEW

  1. VERIFYEnter your active 12-digit registration number, email address and security answer.
  2. ENTER YOUR CODEEnter the six-digit verification code sent to your email address.
  3. CHECK YOUR DETAILSReview or update your details and upload a current photograph of your ESA.
  4. CHOOSE A PACKAGESelect Premium, Standard or Digital and any available extras.
  5. REVIEW AND PAYConfirm your order and pay securely by debit card, credit card or PayPal.

RENEW YOUR ESA REGISTRATION

Official ESA Registry UK renewal

  • Supporting members since 2018: Renew securely through the official ESA Registry UK service.
  • Continue your membership: Maintain your registration, online validation, digital documentation and ESA Registry App access.
  • Check before payment: Review and update your details, photograph, package and delivery choices before paying.
  • Secure payment: Pay by debit card, credit card or PayPal.

Need assistance? If you experience any difficulty, use our official contact page and the support team will help.

Renew an Emotional Support Animal Registration

This renewal service is for existing ESA Registry UK members whose registration is due to expire. You will need your existing registration number and access to the email address associated with your membership.

Renewal validity

A completed renewal extends the ESA Registry UK registration for another 12 months. The renewed digital documents will be available through the ESA Registry App after processing.

Medical evidence during renewal

Medical evidence is not normally required again during renewal because it was provided or confirmed during the original registration process. ESA Registry UK may contact a member if updated information is needed in an individual case. Read our medical-evidence guidance.

Digital documents

Digital versions are normally made available in the ESA Registry App within 12 hours after a successful renewal has been processed.

Posting schedule

Premium physical items and Standard physical cards are dispatched on one of two posting days each week.

  • Wednesday: registrations processed between Thursday and Sunday.
  • Friday: registrations processed between Monday and Wednesday.

Dispatch timing depends on when the completed renewal is processed. Delivery time begins after dispatch.

Before beginning your renewal

  • Have your existing ESA registration number available.
  • Use the email address connected with the registration.
  • Check that the animal and handler details remain correct.
  • Use a clear JPG, JPEG, PNG or WebP replacement photograph within the displayed upload limit.
  • Review the selected renewal package before making payment.

If a renewal or payment does not complete

Do not repeatedly submit the payment form. First check whether a payment appears in your PayPal or bank account. If no payment was taken, wait at least 15 minutes, refresh the page and try again. You may also use a PayPal account, another payment card, browser or device.

If the problem continues, record the failure reference shown on screen and contact ESA Registry UK Support. Never send card numbers, expiry dates or security codes by email.

Important information

Read the UK ESA law and recognition guide, the frequently asked questions and the data-protection information.

1 Find your registration

The verification code is sent here, even if this differs from the registry email.